Shipping Policy

Thank you for shopping with Gráinneog Baby Boutique. We are committed to delivering your order as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days.

For personalised items, please allow additional time as each piece is carefully made to order.

Orders are not processed or shipped on weekends or holidays.

Shipping Times

Estimated delivery times:

• Ireland & UK: 3–7 business days
• Embroidered up to 21 Days
• Printed Up to 15 days

Please note that delivery times are estimates and may vary depending on location and external factors.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your delivery.

Delays

While we do our best to ensure timely delivery, delays can occasionally occur due to:

• Customs processing
• Postal service disruptions
• High demand periods

We appreciate your patience and understanding in such cases.

Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or has not been delivered within the expected timeframe, please contact us at:

info@grainneog.shop

We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or shipping, please contact us at:

info@grainneog.shop

Thank you for choosing Gráinneog Baby Boutique 💚